Shipping policy

Cozynorth Shipping Policy

At Cozynorth, we believe comfort should arrive with ease. That’s why we proudly offer free worldwide shipping on every order—no minimums, no hidden fees.

Processing Time

All orders are processed within 1–3 business days. Once your order is prepared, you’ll receive a confirmation email with your tracking information.

Shipping Time

Delivery times vary by region, but most orders arrive within 7–15 business days. Remote locations may require additional time. We partner with trusted carriers to ensure smooth, reliable delivery.

Order Tracking

Every order includes full tracking, allowing you to follow your package from our warehouse to your doorstep.

Duties & Taxes

For customers in the United States and Canada, all duties and taxes are prepaid by Cozynorth, so your order arrives without any extra charges. For all other international destinations, any customs fees that may apply are the responsibility of the customer, as these vary by country.

Lost or Delayed Packages

If your order appears delayed or hasn’t arrived within the expected timeframe, our support team is ready to help. We’ll work with the carrier to resolve the issue and ensure you receive your items.

Shipping Address Changes

If you need to update your shipping address, please contact us as soon as possible. We can make changes before your order ships, but once it’s in transit, we’re unable to modify the address.