Terms of service

Cozynorth – Terms of Service

Welcome to Cozynorth. By accessing or using our website, products, and services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Information

Cozynorth (“we,” “our,” “us”) operates this website to provide customers with cozy, high‑quality clothing made from sustainable materials. By using our site, you confirm that you are at least the age of majority in your region or have permission from a legal guardian.

2. Product Information

We strive to display our products as accurately as possible. Colors, textures, and sizing may vary slightly depending on your device or manufacturing variations. We reserve the right to modify or discontinue products at any time without notice.

3. Pricing & Payments

All prices listed on our website are in the currency shown at checkout. We reserve the right to update pricing at any time. Payments must be completed at checkout using the available payment methods. By completing a purchase, you confirm that the payment information provided is accurate and authorized.

4. Shipping

Cozynorth proudly offers free worldwide shipping on all orders. Processing times, delivery estimates, and tracking details are outlined in our Shipping Policy. For customers in the United States and Canada, duties and taxes are prepaid by Cozynorth. For all other regions, any applicable customs fees are the responsibility of the customer.

5. Returns & Exchanges

We offer 60‑day free returns on all eligible items. Returned products must be unworn, unwashed, and in their original condition. Full details can be found in our Return Policy.

6. Order Accuracy & Cancellations

Please ensure your shipping and order details are correct before completing checkout. If you need to make changes, contact us immediately. Once an order has shipped, we cannot modify or cancel it.

7. Intellectual Property

All content on the Cozynorth website—including images, text, logos, and designs—is the property of Cozynorth and may not be copied, reproduced, or distributed without written permission.

8. Prohibited Uses

You agree not to use our site or products for unlawful, harmful, or fraudulent purposes. Any misuse may result in termination of access to our services.

9. Limitation of Liability

Cozynorth is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for your order.

10. Changes to Terms

We may update these Terms of Service at any time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

11. Contact Information

For questions about these Terms of Service, please reach out to our support team at our website’s contact page.